This policy and its contents have been prepared by QNB Finansfaktoring and are the property of QNB Finansfaktoring. The copying, use, sharing, disclosure and reproduction of all or part of its content with third parties is subject to the prior written consent of QNB Finansfaktoring.
As QNB Finansfaktoring, it is one of our priorities to protect the personal data of our customers or third parties ("Users") who use our QNB Finansfaktoring mobile application and to create transparency and mutual trust in these matters. First of all, thank you for choosing QNB Finansfaktoring mobile applications (in its entirety "QNB Finansfaktoring Pages").
This Privacy Policy ("Policy") relates to your personal data processed by QNB Finansfaktoring when you use QNB Finansfaktoring mobile application and other times.
We request your personal data for the following main purposes, including but not limited to;
• To allow online factoring application,
• To be able to carry out intelligence, information research, planning and statistical studies for credibility valuations,
• To inform you about updates,
• To enable our future interactions and communication with your company,
• To provide directions regarding the products that you may be interested in in order to improve the quality of our company's products and services and by considering your usage habits and to be able to provide information about the campaigns, to be able to carry out marketing activities for the aforementioned services and products,
• To be able to increase our service quality on our QNB Finansfaktoring pages and to recognize our users and use them in customer analysis, various marketing and advertising activities,
• To be able to evaluate customer complaints and suggestions related to our services, to solve the problems of our users about our factoring products,
• To be able to offer suggestions to our users by our contracted institutions and solution partners, to inform users about our services.
If we process your data for a purpose other than those listed above, we do so within the legal framework and/or within the scope of the Law on the Protection of Personal Data.
QNB Finans Faktoring A.Ş. ("QNB Finansfaktoring") As the Data Controller, it will be able to process your personal data in the following data categories, including your special quality personal data if necessary, within the scope specified below, for the aforementioned legal reasons and purposes.
QNB Finansfaktoring mobile application does not process or use data when it is closed or not used.
QNB Finansfaktoring collects, reads and writes the telephone number information in order to provide the application information, user information and application functionality, to realize the application and to communicate with the user during the application. This information is mandatory for the functionality of the application. If the information is not received, the application cannot be used.
Your information collected are always stored safely and are not disclosed to 3rd parties outside the legal framework.
| Data Category | Content of Data |
|---|---|
| Contact data | Address no, E-mail address, Contact address, Registered e-mail address, Telephone number etc. |
| Location data | Location information of the location, etc. |
| Data on visual and audio recordings | Audio Visual and Audio recordings etc. |
| CATEGORY | DATA TYPE | DESCRIPTION | PURPOSE |
|---|---|---|---|
| LOCATION | Precise location (optional) | It is used to customize branch locations according to the current location. Location information is not required. | App functionality |
| PERSONAL INFO | Phone number | QNB Finansfaktoring collects, reads and writes the telephone number information in order to provide the application information, user information and application functionality, to realize the application and to communicate with the user during the application. This information is mandatory for the functionality of the application. If the information is not received, the application cannot be used. | App functionality, Fraud prevention, security, and compliance |
| PHOTOS AND VIDEOS | Photos | Used to write to the memory of the device when the document is exported and used in QR and photo selection processes. This information is mandatory for application functionality. | App functionality, Fraud prevention, security, and compliance |
| INTERNET ACCESS | Internet | Required for general use of the mobile application. | App functionality |
Your information collected by QNB Finansfaktoring through the mobile application and your information collected in order to detect harmful software in other applications installed on your device where you download our mobile branch are always stored safely and are not disclosed to 3rd parties outside the legal framework. https://webapi.qnbff.com domain name is used by QNB Finans Faktoring A.Ş. and any data you share is confidential and will not be disclosed. The information is saved in the system via webapi.qnbff.
When you use our mobile app or interact on social media, we collect data as follows:
• Your information regarding the information updates you transmit to us,
• Details related to the QNB Finansfaktoring mobile application or mobile site (data such as your internet traffic, location data and other communication data including but not limited to these),
• Your personal data required for our services that we can offer you,
• Provide your IP address and internet browser information and behavioral preferences,
• The information required for the services provided and required in order to fulfil the factoring transactions is received and stored from our customers.
• Unless legally obligated, customer information is not shared with any third party or institution without their consent.
• Customer information may be disclosed within the framework of legal regulations if requested by the regulatory bodies, judicial and executive authorities to which our Company is subject.
• In case of working with different organizations in order to obtain support services, these companies are ensured to comply with the QNB Finansfaktoring privacy policy and conditions.
• Necessary security measures are taken on information systems to prevent unauthorized access to customer information.
• Access to customer information by the Company's personnel is regulated on the basis of the principle of the most limited level of authority and separation of duties required for the performance of the work.
You can obtain information about your personal data that you have submitted to our company, update them and, if legally possible, request its deletion. For these issues and more, you can reach our Customer/Guaranty Clarification Text page from the section "Your rights in accordance with Article 11 of the Law". With your suggestion about the privacy of QNB Finansfaktoring Pages, you can make your requests regarding your personal data through kvkk_bilgi@qnbff.com.
Trade Register No: 701192
Mersis No: 0388-0617-3950-0022
Trade Name: QNB Finans Faktoring A.Ş.Head Office: Esentepe Mahallesi, Büyükdere Caddesi, Kristal Kule Binası, No: 215, Kat: 21 Şişli/Istanbul
Website: www.qnbff.com
Phone: 0212 371 38 00
Fax: 0212 371 38 99
Application Developer: QNB Finansfaktoring A.Ş.